It brings us great joy to extend our heartfelt congratulations to OnDemand Answers Inc. for being awarded the prestigious ISO/IEC 27001:2022 certification. This globally recognized milestone reflects the company’s unwavering commitment to maintaining the highest standards of information security across all facets of its operations.
OnDemand Answers Inc. is a pioneering force in the world of digital support solutions. Through its innovative platform, Directly OnDemand by Movate, the company redefines customer engagement by fusing technology with real-time human expertise. The organization offers next-gen digital customer experience solutions and enterprise product support services, designed to empower businesses to deliver fast, intelligent, and personalized responses. With this ISO/IEC 27001:2022 achievement, the company continues to lead by example—proving that data protection and customer trust are core pillars of its success story.
The scope of the management system covers The Management of Information Processing and Security at Directly OnDemand by Movate applies to Digital Customer Experience (DCX) and Enterprise Product Support Services and includes the Support Functions, Administration, Human Resource, Information Technology, Finance and Accounting, Sales, Marketing, Procurement and Legal.
ISO/IEC 27001:2022 is the gold standard for Information Security Management System (ISMS). This international certification outlines a rigorous framework for identifying, managing, and reducing risks related to information assets. For a digital-first company like OnDemand Answers Inc., the standard is not just a badge—it’s a strategic foundation for driving confidentiality, integrity, and availability of data across every layer of the business.
This achievement is not the destination but rather a launchpad for future ambitions. OnDemand Answers Inc. now joins the ranks of global organizations that prioritize resilience and data safety. In the spirit of continuous growth, the company may explore additional certifications such as:
ISO 22301:2019 – Business Continuity Management: To ensure the company stays operational, even in times of disruption or crisis.
ISO/IEC 20000-1:2018 – To further refine IT service delivery with reliability, effectiveness, and customer satisfaction in mind.
Each certification would not only boost internal efficiencies but also strengthen market position and client relationships on a global scale.
This certification, conducted by SIS Certifications, highlights OnDemand Answers Inc.’s commitment to professional excellence, digital integrity, and ethical operations. It sets a powerful example for other organizations operating in the digital customer experience and enterprise support space. The successful audit reflects their strong leadership, committed workforce, and progressive policies toward data security.
Celebrating This Remarkable Milestone
At SIS Certifications, we are thrilled to be part of this incredible achievement. Supporting visionary organizations like OnDemand Answers Inc. in their certification journey is at the heart of what we do. We believe that every milestone like this one opens new doors to trust, efficiency, and global recognition.
Congratulations to the entire team at OnDemand Answers Inc.! Your ISO/IEC 27001:2022 certification is not just an award—it’s a testament to your values, innovation, and relentless pursuit of excellence. Here’s to a future where your secure digital solutions continue to transform customer experiences across the world.
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